Monday, October 08, 2007 11:47 PM
so racism still exist in a modern society. maybe wat i encountered today wasnt really a racism but something like a respect for the "upper class"
visited Parkway Shenton @ ORQ in the afternoon to get some medicine for my sinus. Q was abit messy cuz many interceptions for patients who visited in the morning and couldnt wait so they came back in the afternoon. so the attendant slotted their patient cards in the Q. Upon registration, i was told i had 4 patients ahead of me so i wouldnt expect so long that it's worht my time to go back office and work for another 15min and then get called to say it's my turn soon. So i decided to stay! THEN, the slotting came in. OK, that's understandable, some clinics did that for me before. However, the q got so long that 4 patients became 7 patients ahead of me. What's worst, a lady attendant at the counter apologized BUT only to the ANG MOHS!!!! Any chinese along the way transparent to her!!!! Damn it! We are also your patients and my company is paying you for the consultation fees and you showed favourtisim!!!! Maybe my company pay u at discounted rate?!? Do the ang mohs pay you more??? Despite me going up to the counter THRICE to check on the number of patients ahead of me, i STILL dun get an apology. Yet when it's my turn and i walked in, she immediately apologized to an ang moh "very sorry about the long queue. the next turn is you." when i only got "it's your turn now". WTH!
so the taller foreigners appear to be more respectable just because they are minority and deemed better quality and deserve better service? a professional person in the service industry treats all customers equally! Be professional, madam favouritism!